Privacy policy

DeliV Privacy Policy

Last Updated: [Date]

At DeliV, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our multi-service delivery and logistics platform, including food delivery, grocery delivery, parcel services, car rentals, pharmacy services, and e-commerce.

1. Information We Collect

When you use DeliV, we may collect the following types of information:

1.1 Personal Information

  • Name, address, phone number, and email address.

  • Payment and billing details.

  • Login credentials and account preferences.

1.2 Device and Usage Information

  • Device details such as model, operating system, and IP address.

  • Information about your interactions with our platform, including order history and search preferences.

  • Location data to facilitate deliveries and enhance user experience.

1.3 Third-Party Information

We may receive information from third-party partners, such as payment processors and service providers, to improve our services.

2. How We Use Your Information

The information collected is used to:

  • Process and deliver orders efficiently.

  • Personalize and enhance user experience.

  • Provide customer support and address inquiries.

  • Improve platform security and prevent fraud.

  • Comply with legal and regulatory requirements.

3. Information Sharing

DeliV does not sell your personal information. However, we may share data with:

  • Service Providers: Restaurants, grocery stores, pharmacies, couriers, and other partners to fulfill your orders.

  • Payment Processors: To securely manage transactions and payments.

  • Legal Authorities: When required to comply with laws, regulations, or legal proceedings.

4. Data Protection and Security

We implement advanced security measures to protect your information from unauthorized access, loss, or misuse. However, no system is entirely secure, so we encourage users to protect their login credentials.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Manage your privacy and notification preferences.

  • Opt out of promotional communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve platform functionality and personalize your experience. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

DeliV may update this Privacy Policy at any time. We will notify users of significant changes through the platform or via email.

8. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [email@example.com]
📞 Phone: [Contact Number]
🌍 Website: [www.deliv.gt]